Patients look for a local dental office that provides quality care and service. But what does quality dentistry mean? What can dental offices offer that makes them stand out from the competition? This article will review the qualities to look for when you choose a dental office in Philadelphia, PA.
What Constitutes Quality Care and Service for a Dental Office in Philadelphia, PA?
Empathy
Empathy is an important characteristic to look for in any care provider. It puts the dental staff in the patient’s shoes. It allows them to understand the pain points of the industry.
Dentists who are aware of patient pain points offer gentle caring services. They help them find minimally invasive solutions that are kind to their mouths and wallets. They will also address clients in a caring manner and make them feel at ease in their office.
Responsiveness
A responsive dentist will quickly react to a patient’s needs and wants. This can include promptly returning phone calls, scheduling timely appointments, minimizing waiting room waits, and seeing to various needs in the exam room. It also requires a sense of empathy as dentists who are responsive will attend to the patient’s emotional needs.
Reliability
Reliability comes into play on various levels. A reliable dentist will provide diverse services skillfully. The staff will pick up the phone or return phone calls promptly. They won’t run late for appointments or cancel patients at the last minute.
Capability
A capable dentist knows what they are doing. They have degrees and certifications that attest to their skill level. They act confidently in the office.
Not every dentist will specialize in every dental skill. However, they may grow their practice to hire other specialists. Doing so saves patients the inconvenience of seeking out providers at other facilities. It will also provide growth opportunities for the dental business.
Transparency
The right dentist will offer optimal transparency in their billing and communication processes. They will let patients know exactly what they’re doing and why. They will take time to break down billing so patients understand what they are paying for. Good dentists will also explore all options with their patients to ensure they feel comfortable with their treatment.
Up to Date Equipment
High-quality equipment shows a dentist is committed to top-notch care. A skilled dentist will invest in diagnostic tools that provide output they can review with patients to communicate a better understanding of their oral health. Advanced equipment also offers better diagnostics and a higher level of care.
Absolute Smile is Your Local Dentist Office in Philadelphia
When it comes to dental care in Philadelphia, Absolute Smile checks off all the boxes. Our staff is kind, caring, and compassionate. We are skilled in various dental services which we deliver with a high level of responsiveness, reliability, and capability.
We offer optimal transparency in our billing and care. Absolute Smile will keep you apprised every step of the way. We avoid jargon to ensure you understand the care you receive.
Contact us when you are seeking a local dentist’s office in Philadelphia. Find out more about our comprehensive services.